Senior product designer with a customer service and operations background, designing healthcare tools for frontline teams

"He has a strong visual eye and a high bar for craft, consistently bringing a level of polish and attention to detail that elevates the product. Working in the complexity of Medicaid-focused healthcare isn't easy, but Efrain navigated it with curiosity, rigor and care."

Neves RodriguesMicrosoft AI Health Former manager at Cityblock Health

"I've found myself relying on him for his insights and his thoughtful approach in tackling complex problems. He's a craftsman — he passionately sweats the details when he designs."

Stuart KimDirector of Design, Cityblock Health Former manager

"He is conceptually creative and strategically-minded, unafraid of asking the hard questions in order to craft a great product experience."

Crystal CampbellService Designer Mentor

"His attention to detail and critical, yet kind feedback style was a favorite among students — to the point that several of his first students requested him for additional courses."

Hillary ThelinMentorship Specialist, Designlab